Hi everyone!
It's me again, Zahra, and of course, one of your beloved hipster on Allocateam ;)
Because of I'm one of the hipsters in Allocateam, I would like to share with you guys about UX things. Quoted from UserTestingBlog, "user experience is how you feel about every interaction you have with what’s in front of you at the moment you’re using it."
For creating a great user experience, it requires a user to answer some questions. Peter Morville breaks it down beautifully with his UX honeycomb. First, with our application or websites, we have to answer "Can users use it?", then "Can user finds it?", "Does it serve a need that users have?", "Do users want to use it?", "Will users find it valuable?", "Do users trust it?", "Is it accessible to users?". These elements guide not only the design of a great experience, but how we test, research, and measure them too.
As you can see, the things above could give you the big picture of user experience that we (as a developer) have to cover in our websites. The question pops up, "Why we have to consider many things written above?" The answer would be because of websites that we want to make is basically will be used by the user, if the website that we made isn't user-friendly, of course, our user-target won't use it. I hope you guys understand what I'm saying lol :)
Nah, the more effective way is we could test our website by the Eight Golden Rules that were obtained from the text Designing the User Interface by Ben Shneiderman. Let's go through it to evaluate our website that for now we just can evaluate it by our mockup first (basically, the website still in the development phase)! Oh ya, you could check our mock-up on http://bit.ly/2GTCQJc
Strive for consistency
"by utilizing familiar icons, colors, menu hierarchy, call-to-actions, and user flows when designing similar situations and sequence of actions.Consistency plays an important role by helping users become familiar with the digital landscape of your product so they can achieve their goals more easily." That rule was applied in our website by giving the icon "Allocateam" on the top left of our website, it will make the user remember about our website. Other than that, we also put the sidebar fixed on the left side. By it, users will easily identify our website.
Enable frequent users to use shortcuts.
"With increased use comes the demand for quicker methods of completing tasks". On the sidebar, we give the symbols and also the information. Like for home button, we give it icon Home and also label "Beranda".
Offer informative feedback
"The user should know where they are at and what is going on at all times." on the page data, it is the page that Admin uploads the data that want to be processed. On that page, we give a informative feedback on every upload button.
Design dialogue to yield closure.
"Don’t keep your users guessing. Tell them what their action has led them to. For example, users would appreciate a “Thank You” message and a proof of purchase receipt when they’ve completed an online purchase." If user goes to the page that wrong, it will give the error message like "page not found"
Offer simple error handling
"Systems should be designed to be as fool-proof as possible, but when unavoidable errors occur, ensure users are provided with simple, intuitive step-by-step instructions to solve the problem as quickly and painlessly as possible." For this rules, we apply it by giving the informative error and also include what's the right type for it. If Admin uploads data that isn't in CSV format, we will give the warning that it should in CSV format.
Permit easy reversal of actions
"Designers should aim to offer users obvious ways to reverse their actions." We make user easy to move back to the page they want by the fixed sidebar that we give on the left.
Support internal locus of control
"Allow your users to be the initiators of actions. Give users the sense that they are in full control of events occurring in the digital space. Earn their trust as you design the system to behave as they expect." I think that Allocateam doesn't need this kind of control because there's no event that need that kind of confirmation.
Reduce short-term memory load
"Human attention is limited and we are only capable of maintaining around five items in our short-term memory at one time." We, allocateam, make this website as simple as possible like we don't put some much icon in the sidebar, etc.
So, that what I could share with you guys about the implement of Eight Golden Rules by Ben Shneiderman on our website! Stay tuned for the next informative post by me! ;) Ps. if you want to know more about Eight Golden Rules, you could check it out on https://www.interaction-design.org/literature/article/shneiderman-s-eight-golden-rules-will-help-you-design-better-interfaces
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